MPN: TOROHOE
About Us About Us Warranty Return Policy Shipping Policy About Us When it comes to our company culture at Titan Brands, we've always followed one simple rule: provide our customers with the absolute highest quality of customer service that we can.Titan Brands got started by building up a hard-earned reputation, based around making sure that each customer will leave satisfied enough with their experience that they'll want to spread the news to friends and family by word of mouth.We remain fully committed to not losing sight of that reputation, and our team is always willing to accept the challenge of making sure that you not only walk away from your shopping experience satisfied, but that you'll look forward to coming back in the future.SALES & CUSTOMER SERVICEThe Titan team believes that providing you with an exceptional level of communication and service regarding your order is just as important as providing you with the equipment and supplies you need.Our full-time teams of sales, support, and customer service representatives work in-house and around the clock to ensure that you won't have to worry about any aspects of your order once they're in our hands. Simply place your order, and leave the hard parts to us; it's our job.INVENTORY, SHIPPING & CAREWe pride ourselves on providing a fully-featured, in-house customer experience from start to finish. In other words, we don't pass the buck once your order has been placed. All Titan Attachments and Pallet Forks orders are processed and shipped directly from our distribution centers close to home. That way, if there are any questions or concerns you might have about your order, our team is always a stone's throw away and able to quickly help.Still not convinced?
Give us a shout. We're always happy to answer any questions that you might have! Warranty Warranty TITAN ATTACHMENTS LIMITED WARRANTYThe Titan Warranty is a limited warranty that is provided to the initial retail purchaser of any Titan Attachments ("Titan") products ("Product") in return for consideration paid as part of the purchase price of the Product. Titan warrants that such Products will be free from defects in material and workmanship when put to normal use and properly maintained (if applicable) for the warranty period as described below.THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, EACH OF WHICH IS HEREBY DISCLAIMED.Warranty PeriodThe Warranty Period for all coverage begins from the date of purchase and will remain in place (subject to the conditions precedent and exclusions set forth below) for a period of one (1) year.What is CoveredIf a defect in material or workmanship is found in any Product covered by this limited warranty within the specified Warranty Coverage period, Titan will reimburse/pay for the repair or replacement of the Product as described in the Reimbursement provisions below, and subject to the limitations described in the Limitations of Reimbursement section of this limited warranty. Any Product repaired or replaced under this warranty will only be eligible for warranty coverage for the remaining portion of the original Product's warranty period.Conditions Precedent to Submitting a Valid Warranty ClaimTitan shall have no obligations under this Limited Warranty to respond to any warranty claim that is submitted after the warranty coverage period has expired.
Likewise, Titan shall have no obligation to respond to any warranty claim that is first submitted to Titan more than ninety (90) days after the date of a reported failure of the Product.In connection with any claims submitted in a timely fashion within the applicable Product warranty coverage period, the Product owner/purchaser is required to provide Titan with information sufficient to substantiate the claim. As part of its evaluation of any claim, Titan may request that additional information be provided and/or may also request an inspection of the Product. In conjunction with any warranty claim, the owner/purchaser is obligated to use its best efforts to assist Titan in any investigation of the claim. Should the owner/purchaser fail to cooperate with Titan in connection with the investigation of a submitted warranty claim, then Titan shall be relieved of any obligation to make any payment/reimbursement on the claim.Warranty Reimbursement Provisions and LimitationsWith respect to Titan's obligations in response to a valid warranty claim, the following terms and conditions apply:Any decision to replace the Product or to provide payment for the parts and labor necessary to repair the Product shall be made at the sole discretion of Titan.Absent any agreement made in advance of any third party undertaking any work to repair any Product, Titan will not be responsible for any such expenses or costs.In all cases, Titan shall make the final determination as to the appropriate reimbursement for any warranty claim.EXCLUSIVE REMEDY THE REMEDY OF REPAIR OR REPLACEMENT OF ANY PRODUCT UNDER THE TERMS OF THIS WARRANTY - AS MORE PARTICULARLY SPECIFIED IN THE WARRANTY REIMBURSEMENT PROVISIONS AND LIMITIATION ABOVE - CONSTITUTE THE OWNER'S/PURCHASER'S EXCLUSIVE REMEDY AND IS IN LIEU OF ANY OTHER REMEDY. IN NO EVENT SHALL TITAN BE LIABLE FOR SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ASSOCIATED WITH ANY CLAIMED BREACH OF WARRANTY OR FOR ANY DELAY IN PERFORMANCE OF THIS WARRANTY.Warranty ExclusionsThe Limited Warranty shall not extend to any Product that has been subjected to the following:accident, damage, negligence, abuse or misuseimproper assembly, installation and/or maintenance (if applicable),abnormal operating conditionsalteration or modificationa purpose or application in any way different from that for which it was designedGeneral wear of a Product due to normal use is to be expected and does not give rise to any warranty claimNo Modification, Extension, or Transfer of WarrantyThe Titan Limited Warranty is limited to the written terms as expressed in this document.
Titan does not authorize anyone to change or extend the terms of this limited warranty in any manner. The Limited Warranty is not transferable to subsequent Product owners or users - or otherwise available to anyone other than the original retail purchaser that acquired the Product directly from Titan.Dispute Resolution by Binding ArbitrationWithin ninety (90) days of Titan's receipt of the owner's/purchaser's notice required pursuant to this Agreement, should the Product owner/purchaser and Titan be unable to reach an agreeable resolution on any question(s) regarding the applicability of this limited warranty and/or any final determination by Titan regarding any claim submitted pursuant to this limited warranty, then all parties agree that binding arbitration (as discussed in greater detail below) shall serve as the exclusive method for resolving any such disputes.After the expiration of the ninety (90) day time period listed above, the parties agree that any unresolved claim made or asserted by an owner/purchaser of a Product covered by the Titan Limited Warranty that arises out of, in connection with, or otherwise relates in any way whatsoever to the Limited Warranty or the sale/performance of a Product must be resolved by binding arbitration and that no claims or lawsuits regarding the Product or any warranty related to the Product can be initiated in any municipal, county, state, federal, or any other court of general jurisdiction. The parties acknowledge that the purchase of any Product eligible for a Limited Warranty involves interstate commerce. The parties agree that arbitration shall be conducted pursuant to the provisions of the Federal Arbitration Act, 9 U.S.C. Sec. 1, et seq., and administered under the Commercial Dispute Resolution Procedures established by the American Arbitration Association (AAA).
The parties agree that should a dispute arise regarding the scope of this arbitration provision, the question of scope shall be delegated to the arbitrator(s) for determination.Each party shall bear its own costs associated with the arbitration, including its attorney's fees, and the parties shall share equally the fees and expenses of arbitration and the arbitrator(s), except that the arbitrator(s) shall have the power to apportion the ultimate responsibility for all AAA fees in the final award. The arbitration proceedings and results are to remain confidential and are not to be disclosed without the written agreement of all parties, except to the extent necessary to effectuate the decision or award of the arbitrator(s) or as otherwise required by law.Governing LawThe Titan Limited Warranty and the parties' relationship shall be governed by the laws of the State of Tennessee and the United States (without regard to the choice of law rules).To Report a Claim:If you have a claim related to a Product covered by this limited warranty, please contact us through your classifieds board account Return Policy Return Policy Listings noted as Scratch and Dent or Blemished items are not eligible for return or warranty claims. Feel confident knowing you can return an item for any reason up to 30 days after it has been delivered! Titan will offer a refund of your original purchase price minus a 10% restocking fee within 30 days of your delivery date. Item(s) must be in new condition when returned.
Please note that wear and tear from use may prevent your item from qualifying for a refund. Returned items will be evaluated to ensure new condition before a refund is processed; Once delivered to our returns warehouse, please allow 5-7 business days for your refund to be processed. It may take your bank 3 business days to have it processed and appear on your account. Please ensure to re-package before shipping; you can use any box of your choice. Titan cannot accept returns after 30 days of the delivery date.
Please submit your return request through your classifieds board account If you receive a product and need support understanding its use or need support troubleshooting any issues you are experiencing, please reach out to us to ask questions or have us review videos or photos of your concerns. We will be more than happy to help! We guarantee that items purchased online at Titan Attachments are free from defects in material and workmanship for a period of 1 year from the date of sale. Shipping Policy Shipping Policy Ground Shipping: Most of our items are shipped through common ground carriers (UPS, FEDEX), we may also use USPS Priority Mail for smaller items. Items shipped via ground shipping normally are delivered in about 2-4 business days or less but in rare cases delivery can take up to 10 days.
Freight Shipping: Large items (over 150LBS) are shipped by freight lines and are normally delivered in about 1 week (most are delivered in less than 1 week, but in rare cases delivery can take up to 10 days). We offer 100% free freight shipping to home or business, including liftgate service when necessary. We will email you the shipping/tracking info so you can track your shipment. Signature is Required on all Freight deliveries. The freight carrier will contact you to schedule a delivery appointment.Orders shipped to Alaska & Hawaii: At this time, we do not ship to Alaska or Hawaii.How long will it take until I receive my order?
Many items are delivered in 3 days and most are delivered in 2 days, thanks to our warehouses in Fresno, California, Memphis, Tennessee and Horn Lake, Mississippi.What if I need my order sooner? At this time, we do not offer expedited shipping options. However, we offer same-day shipping on all parcel orders placed before 11:00 AM CST M-F. Add to Favorite Sellers View Feedback Visit Seller's classifieds board Shop Sign up to Newsletter Contact Seller About Seller Page
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